Shipping Policy – VELNOX Online Store

Effective Date: August 12, 2026

At VELNOX Online Store, we are committed to delivering your orders safely and on time.

Shipping Time

• Orders are processed within 1–2 business days after payment confirmation.

• Estimated delivery time is up to 7 business days from the date of dispatch.

• Delivery times may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, tracking details may be provided to you through your registered email address or phone number, where available.

Delivery Delays

While we do our best to meet the estimated delivery time, occasional delays may occur due to courier issues, holidays, weather, or circumstances beyond our control.

Incorrect Address

Customers are responsible for providing accurate and complete shipping information. VELNOX Online Store is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Contact Us

If you have questions about your order or shipping, please contact us:

Email: velnoxonlinestorehelp@gmail.com

Thank you for shopping with VELNOX Online Store.